LEXURA

Lexura Privacy Notice

Last Updated: July 22, 2025

Purpose

Lexura. (“Lexura,” “we,” “us,” or “our”) is a corporation located at Schulte Strasse 25, 57076 Siegen, Germany. This Privacy Notice (the “Notice,” “Privacy Notice”) describes our processing practices with respect to personal data (“Information”) collected by us (i) through a Lexura website (“Website”) that links to this Privacy Notice, including https://www.lexura.com and any applicable subdomains, (ii) in connection with our events, (iii) as part of our sales and marketing activities, and (iv) your participation in our optional customer community forum. Visiting our Website and providing personal data are voluntary.

Terms of Use

If you have any dispute over the privacy of your Information, the dispute is subject to this Privacy Notice and our Terms of Use, including limitation of liability, user disputes and release, and application of German law.

About This Privacy Notice

This Privacy Notice and any other documents referred to herein describe what Information we collect, how we use it, and your choices regarding its use, access, and collection. Changes to this Privacy Notice will be made by updating this page. If the Privacy Notice is updated, we will post the modified version here with an updated revision date. By continuing to use our Website, attending our events, or providing your Information for sales and marketing purposes after such revisions are in effect, you accept and agree to the revisions.

Information We Collect

Information You Provide to Us

We collect Information directly from you when:

  • You fill out and submit web forms on our Website;
  • You use interactive features on our Website;
  • You participate in our surveys;
  • You register for or attend a sponsored event;
  • You request a demo or free trial of any of our products and services;
  • You participate in promotional events, drawings, and/or giveaways;
  • You engage with sales representatives, including on phone calls;
  • You post on Lexura message boards, chat features, or blogs;
  • You visit our offices and register as a visitor;
  • You provide Information to our partner(s), subject to the permissions you provide to them regarding your Information;
  • You provide Information as part of your participation in a Lexura rewards program;
  • You consent to the recording of our calls with you; or
  • You report a problem.

The Information you may provide includes (i) your name, (ii) telephone number, (iii) email address, (iv) title, (v) company, (vi) country, (vii) state, (viii) department or job role, (ix) information concerning your company or business, (x) the nature of your request, and (xi) voice recordings. If you choose to participate in the Lexura Community Forum, we may also collect your username, IP address, and any other profile information you elect to provide. You may choose not to provide Information to us, but doing so may limit our ability to communicate with you or fulfill your requests. The term “partner” in this Privacy Notice refers to a person or entity that has entered into a collaborative relationship with us and does not imply a legal partnership.

Information We Collect Automatically

Lexura, its affiliates, partners, and third-party service providers may use information-gathering technologies to automatically collect Information as you navigate our Website. We use cookies and similar technologies to enhance our Website and offerings. These technologies allow us to store your preferences and settings, simplify sign-in, and analyze Website performance. When you navigate our Website, we collect log files, including timestamps of your visit, your IP address, internet service provider, browser used, operating system, device identifiers and configurations, locale and language preferences, visited URLs, referring and exit pages, and search queries.

You can learn more about our cookie practices in the Lexura Cookie Policy.

Lexura (or our third-party service providers) may collect your Information using cookies, pixel tags, web beacons, embedded web links, and similar technologies for:

  • Storing Preferences and Settings: We may store Information in a cookie to display relevant local information or save preferences like language and browser settings.
  • Detecting Abuse or Fraud: To protect the Website from misuse.
  • Social Media: Our Website may include social media features (e.g., “share” or “like” buttons) provided by platforms like Twitter, LinkedIn, or Facebook. Information collected through these features is governed by the respective platform’s privacy policy.
  • Internet-Based Advertising: We use cookies and IP Information to target advertising for our solutions on third-party sites.
  • Showing Advertising: We use cookies to track advertisement clicks and views to avoid repetition.
  • Analytics: We use cookies to gather usage and performance data, such as through Google Analytics, to evaluate Website activity and provide related services. Google Analytics uses first-party cookies to store information like visit timestamps, prior visits, and referring sites.

We have implemented Display Advertising Remarketing with Google Analytics to advertise online. Third-party providers, including Google, display our ads across the Internet using first-party cookies (e.g., Google Analytics cookie) and third-party cookies (e.g., DoubleClick cookie) to optimize and serve ads based on your past visits. You consent to data processing by Google for these purposes. You can opt out of Google’s Display Advertising via Google’s Ads Settings (http://www.google.com/settings/ads) or by using the Google Analytics Opt-out Browser Add-on (http://tools.google.com/dlpage/gaoptout). This add-on does not prevent information from being sent to the Website or other analytics services.

You can reject certain collection technologies (e.g., cookies) via browser settings, but this may limit access to some Website features. See the Lexura Cookie Policy for more details.

  • Do Not Track: Due to the lack of a common standard for Do Not Track (DNT) signals, Lexura does not respond to browser DNT signals. We will monitor developments around DNT technology to enhance our privacy program.

Information We Collect From Third Parties

We receive Information from third parties, such as partners, social media platforms, joint marketing partners, event sponsors, referral or commercial lead sources, and other data providers. This Information may include (i) your name, (ii) telephone number, (iii) email address, (iv) title, (v) company, (vi) country, (vii) state, (viii) department or job role, (ix) information concerning your company or business, and (x) the nature of your request. We may combine this Information with other data we collect and use it as described in this Privacy Notice.

How We Use the Information

We, or our selected third-party service providers and partners, may use the Information to:

  • Contact you by email or phone to provide information about our products and services;
  • Keep you updated on product and service announcements, updates, special offers, or other relevant information from us or our partners;
  • Respond to your inquiries;
  • Invite you to our events;
  • Evaluate System Metrics Data (frequency, duration, and patterns of Website usage) to improve user experiences;
  • Update and expand our records to identify potential customers;
  • Deliver required tax forms for participation in Lexura programs;
  • Train our employees;
  • Register you as a visitor to our offices and manage non-disclosure agreements for security purposes.

Your browsing activity and other Information may be used to tailor our messages. We use cookies and tracking technologies, subject to your opt-in or opt-out selections, to enable personalization. To discontinue interest-based advertising, submit a request at privacy@lexura.com. To stop receiving marketing emails, use the “Unsubscribe” link in emails, contact your Lexura representative, or submit a request at privacy@lexura.com. Once unsubscribed, you will not receive further electronic communications unless you explicitly request communication via our Website.

How We Share Your Information

We may share Information as necessary to operate our business, in the following ways:

  • Business Structure Changes: In the event of a merger, acquisition, bankruptcy, dissolution, reorganization, or sale of assets, Information may be transferred to the buyer or acquirer.
  • Business Operations: We may use third-party service providers for services like billing, payment processing, customer support, data analysis, advertising, tax form issuance, application hosting, and product improvements. These providers receive only the Information needed for their functions and are not authorized to use it for their own marketing purposes. Providers may be located in the U.S., Germany, or other jurisdictions.
  • Joint Sales or Promotions: We may share Information with business partners for joint sales, product promotions, or event hosting.
  • Legal Compliance: We may disclose Information to comply with applicable legal or regulatory requirements, including requests by courts, law enforcement, or government authorities.
  • Rights and Safety: To protect Lexura’s brand, rights, property, and safety, enforce contracts, or investigate and prevent fraud.

How Long We Keep Your Information

Your Information will be stored only as long as necessary for the purposes outlined above. Retention periods vary based on your interactions with us (e.g., we keep records of Website requests to ensure adequate service provision). We retain Information as needed to protect against legal claims. Retention periods consider the sensitivity of the Information, potential risks, processing purposes, alternative means to achieve those purposes, and legal requirements. Our Data Retention Policy governs this process.

Your Choices

Your browser or mobile device may allow you to control cookies and other local data storage or manage location data sharing. Lexura does not control these settings, which are managed by your browser or device provider. Review the Lexura Cookie Policy for cookie management options. You may opt out of information, product, or service communications via the “Unsubscribe” link in emails or by selecting cookie preferences on the Website. To request information about whether we hold your data, submit a request at privacy@lexura.com. To withdraw consent for processing your Information, submit a request at the same address.

Your Rights

Applicable law may grant you rights to access, correct, delete, restrict, or object to the use of your Information, or request data portability. Submit such requests at privacy@lexura.com. Note that there may be limitations to these rights, and we may not be required to comply in all cases. You may also have the right to lodge a complaint with a supervisory authority, such as the Berlin Commissioner for Data Protection and Freedom of Information (Berliner Beauftragte für Datenschutz und Informationsfreiheit).

Security

Lexura maintains administrative, physical, and technical safeguards to protect the confidentiality and integrity of Information submitted via our Website. However, no system offers absolute security against unknown threats. Information submitted through our Website may pass through third-party infrastructures beyond our control. We strive to protect your Information but cannot guarantee absolute security.

Location of Data

Lexura is headquartered in the United States, with operations and service providers in the United States, Germany, and other locations. Your Information may be transferred to or accessed from countries with different data protection laws than your own. We maintain safeguards, such as standard contractual clauses, to protect transferred data. See the European Privacy Supplement below for additional information.

Data Privacy Framework – EU, United Kingdom (UK), and Switzerland

Lexura complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Lexura has certified that it adheres to the EU-U.S. DPF Principles for personal data received from the European Union and the UK (and Gibraltar), and the Swiss-U.S. DPF Principles for data from Switzerland. If there is a conflict between this Privacy Notice and the DPF Principles, the Principles govern. Learn more about the DPF program and view our certification at https://www.dataprivacyframework.gov/

Lexura is responsible for personal data it receives under each DPF and subsequently transfers to third parties acting as agents. We comply with the Principles for onward transfers, including liability provisions. To resolve complaints about our data collection or use, EU, Swiss, and UK individuals should submit a request at privacy@lexura.com

European Privacy Supplement

For data subjects in the EEA, Switzerland, and the UK (EEA+), this supplement applies in addition to the Privacy Notice.

Legal Bases for Processing

We process your personal data on the following legal bases under the General Data Protection Regulation (GDPR):

  • Contractual Necessity (Article 6(1)(b)): To fulfill contracts formed through Website use, registration, or service requests, including answering questions and providing tailored support.
  • Legal Obligations (Article 6(1)(c)): To comply with legal or regulatory requirements, including court orders and legal processes.
  • Legitimate Interests (Article 6(1)(f)): To send invitations, newsletters, or surveys (unless you have opted out or opted in, as required), understand relevant products and services, and improve our offerings.

Personal data may be stored and processed in the United States or other countries where we or our affiliates/service providers operate, including Germany. For transfers outside the EEA+ to countries without an adequacy decision, we use mechanisms like Standard Contractual Clauses to ensure safeguards.

Contact Us

Questions regarding this Privacy Notice can be directed to: